Testimonials
June 24, 2011
“I found out that I had this debt that I knew nothing about, and I talked with your company, and I can’t thank everyone enough for him being so pleasant with me, non judgmental, non aggressive, pleasant, kind understanding and amazing, and he made a very unpleasant situation actually not turn out so unpleasant. So thank you guys for having such great people working for you and I can’t say I look forward soon, but if I ever had a debt I would like it to be with you guys.”
June 23, 2011
Customer called to say that the employee was very professional and turned a bad situation into a pleasant experience.
June 22, 2011
"I have been a faithful payer on my account for the last 5 years and have now placed the last series of checks on file to finish paying the account in full. You employee has been great, and I greatly appreciated the payment arrangement and the fact that you were able to work out with me to help me finish paying my account."
June 17, 2011
"I made a commitment to myself that if anyone would go out of their way to help understand and work out an arrangement with any of my delinquent accounts, that I would make sure to pay those accounts. Your employee was compassionate and understanding and best of all patient which is a key reason I set up payments with you today."
June 10, 2011
"Erikka was so pleasant and a joy to work with. She was patient and kind while I explained my hardships and medical issues and worked out an arrangement in spite of the all my obstacles."
June 09, 2011
“Wayne was great and the best to work with, and the way your company’s handling of these sensitive issues build “Social Capital.”
June 01, 2011
"Your manager is the kindest most compassionate persona that I have ever dealt with and I appreciate the non brash approach to collectons which I am used to."
June 01, 2011
"Your collector was extremely kind and courteous and is mainly the reason why I was willing to pay the account with you. Your collector is probably the nicest person I have ever spoken with."
May 30, 2011
"Your collector treated me kindly even before finding out about my situation, and it’s because of her understanding and compassion that I am willing to begin paying this account with your company."
May 19. 2011
"I serve in the military and find it quite stressful that I have this debt, but because of the efforts of your employee, I am able to keep to a payment plan so that even if I am deployed overseas I’ll be assured that I am taking care of my affairs. Your employee was extremely professional and well informed which is why I will continue to work with you until this account is paid."
April 29, 2011
"I just came off a long sickness and I'm now trying to get all of my accounts paid, and because of the kindness shown by your employee and the Director, I wanted to make sure this was paid."
April 19, 2011
"I have nothing but kind words for your manager and he is the reason why as of today my account is now Settled in Full, because he took time to treat me like a human being. I felt as if I was being treated as family by the manager and appreciated the time you gave me to finally pay my account."
March 25, 2011
"I had an experience like no other and I feel that I came away from this experience feeling like a human being, not just like a person who owes money. Your manager was knowledgeable and courteous and was a great person to work with and that is why I decided to start paying my account with your company."
March 09, 2011
"It was the collector’s understanding of my situation and what I could afford that is the reason why I paid."
February 12, 2011
"From all previous dealings with the client this was the most enjoyable and the easiest experience. You were able to set the me up on a monthly payment arrangement that I can afford!"
January 21, 2011
"I am grateful that your manager was able to work out a comfortable arrangement with me. I also wanted to make mention of the their kindness and understanding!"
December 31, 2010
"Arthur has been kind, thoughtful, and understanding. I simply cannot praise him enough!"
December 15, 2010
"Your company is the reason why I set up checks today. Because of the patience and kindness that your collector Dawn was able to give me is the reason why I put checks on file today to resolve my debt."
December 06, 2010
"I was contacted by an employee of yours a month ago in regards to an account. His name was Bobby V, a true professional and a very helpful person. I disputed this bill and he was very patient and understanding with my problem and gave me time to find the answers to my probelem. This deby was finally erased from my records. I just want to say it was a pleasure dealing with Mr. V. Thank him for me again, he truly is a special person you have. Happy Holidays to all of you & God Bless."
December 1, 2010
"Dennis was extremely helpful in helping with my account, I need this positive attitude it brightened my day. He is a great asset to your company!"
November 11, 2010
"Your collector and I have been working together on this account for 2+ years, and she has made me comfortable, and has made things easy relative to this difficult issue. We are now down to the last few payments and although I prefer not to be in this position again, I will miss working with Kelly who is wonderful!"
November 8, 2010
"I am highly impressed with your collector’s organizational skills, how on top of a call back she was when it was needed!"
October 25, 2010
"Greetings! I am a satisfied client of your agency who recently paid off the agreed settlement on a way past due account. My intention in writing is to demonstrate my gratefulness in the service I received from your representatives. My economical situation was very affected by the growth of my family (with two kids and a husband) and a sudden loss of employment. It was a relief to receive phone calls from respectful debt collectors, for a change. They were very, very helpful in this process and thier ability to comprehend me and my circumstances only motivated me to do my part on the arrangements that we agreed upon. I can honestly say that it was like making a compromise with a friend... and how could I let my friend down?!
I basically want to thank you for your service and for respecting my life process, without ever judging me. I hope I never have to owe any bank any more money, but if I ever did, I hope Capital Management gets to charge me!"
October 22, 2010
"Your collector was professional, patient and kind with me during this process. Because of this fair treatment the I has chosen to overnight a large settlement payment to close this account."
October 12, 2010
"What a wonderful job your employee did with dealing with my financial restrictions. William was kind, patient, and understanding and this is the first time any bill collector treated both me and my wife like human beings. I commended your company for having employees who understand how hard the economy has been and who are willing to work with people. Your employee waited on hold for 20 minutes while I went into a quiet place to talk and never once got angry or aggressive."
October 06, 2010
"On a positive note, I would like to thank you for all your help and concern on handling my account with ease & unlike other companies I have dealt with. Your constant and positive attitude reflects that even though you have to deal with unpleasant situations and people, you handled it in a very caring and professional matter. All I can say is thanks a "Million" for your help, it was most appreciated."
October 05, 2010
"I want to compliment your company and your collector. Unfortunately my finances took a turn for the worst forcing many of my accounts into collections. I have never been treated with such respect and kindness from a collection agency before and your company is definitely a cut above the rest."
Please use this form to submit any Testimonials you may have.
